Chat history with grouping of messages by session, running automated scripts, calling knowledge base, scripts and quick replies in the chat context. View profile and all client-related attributes.
CHATBOT AND AUTOFUNNEL BUILDER
Visual editor and json representation for all chatbot elements, integration layer and run routines in any section.
Information about the client and his chats. Management of orders, requests, appeals and tasks to the profile context, as well as through separate lists.
Subsystem for storing structured content, setting up status models and actions for working with content objects. Creation of template or arbitrary structures.
A set of tools for designing chatbots of any complexity, automating user interaction and daily work of employees in text channels.
Creating quick and delayed mailings, personalization, audience segmentation and subscribing to various autofunnels on a scripted basis.
Telegram, Viber, Facebook Messenger, VK, OK, WhatsApp, WhatsApp Business API, Email and Website Chat are supported
List of all functions ...